Conversation Plan Susan Scott maintains that a conversation is the relationship. When we consider difficult conversations in this light...

Clarity simplifies the next step. A conversation is often difficult because of our triggers or emotional responses. Our gut emotional...

Timing, intuitive or planned? It seems to me that a all of life can be summed up in the ability to time something well. Success or...

It all has to add up. A clear fact is that when we call a conversation difficult, we can be pretty sure that we have some level of raised...

Trigger or Target? I remember the day a friend said to me, Did you know how emotionally intelligent you are? What! At that point I only...

What does it means to be bold when heading into a tough conversation? Respect is the first and a key ingredient. Respect for yourself and...

In Honour of International Women's Day. Respect is the master key to healthy relationships, to tough conversations, to great teamwork, to...

In the late 1990's, oh, how I love that phrase and the eyebrows it raises! It seems so long ago and yet here we are today! Yes, in the...