Conversation Plan Susan Scott maintains that a conversation is the relationship. When we consider difficult conversations in this light...

Clarity simplifies the next step. A conversation is often difficult because of our triggers or emotional responses. Our gut emotional...

Timing, intuitive or planned? It seems to me that a all of life can be summed up in the ability to time something well. Success or...

It all has to add up. A clear fact is that when we call a conversation difficult, we can be pretty sure that we have some level of raised...